Customer Relationship Management
SHOPLINE provides a comprehensive record of customer behaviors and offers a member grouping function to help merchants turn new customers into loyal ones, thus enhancing customer retention.
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Customer Group - Smart RFIM Grouping
SHOPLINE's unique RFIM grouping feature uses sophisticated algorithms to automatically generate customer lists, allowing for highly accurate segmentation of customers based on their values.
SmartPush
Various digital marketing channels, such as EDM and SMS, can be used to automate email sales while integrating with SHOPLINE's big data. This helps merchants to increase their sales and return on investment.
- Personalized emails
- AI-generated content
- AI sending time assistant
- Customer lifecycle management
- Automated marketing
- Rich email templates
- Diverse pop-ups
Five Tiers Membership System
Upgrade, renewal conditions, or exclusive VIP prices for members of different tiers can be set by merchants by establishing up to five tiers of membership classification. Birthday shopping credits and special promotions can also be planned for different membership levels, with targeted marketing tailored to each group.