SHOPLINE are committed to helping merchants to build an easy, simple, yet powerful DIY e-commerce platform. We have more than 600,000 users in Asia already. SHOPLINE provides a user-friendly management admin panel and tools that allow merchants to set up their professional and stylish online shops without the need to do programming and be able to manage orders more efficiently. This helps shop owners save time and resources and focus on developing quality products and building a good brand.

SHOPLINE supports integration with the OneShip shipping platform, the ultimate e-commerce solution for managing shipments, booking couriers, tracking parcels and collecting COD payments. It offers various delivery options, including SF Express, Kerry Logistics, Hongkong Post, and LALAMOVE.

You can decide how to charge customers and set up payment method in admin panel. You can set up SHOPLINE Payments, Credit Card, Apple Pay, PayMe for Business, PayPal, FPS, Octopus, Mpay and other payment methods according to the needs of the store. In addition, you can also customise payment methods such as pay-in-person etc. Please refer to our pricing plans for details.

You can set up a number of promotions, including free shipping, fixed discount, percentage discount, add-on item, birthday credits, shop credits and many more in the "Promotions & Rewards" column on the admin panel.

SHOPLINE offers OMO membership system that allows you to seamlessly integrate your online and offline customers, as well as their purchase records. You can also provide different levels of discount based on customers' cumulative spending. The message centre enables you to conveniently manage Facebook & Instagram Messenger, SMS, WhatsApp Messages and email marketing channels from the store backend. With advanced audience segmentation, you can send personalised messages to encourage repeat purchases.

You can view your "Report & Analytics" from admin panel, including all product pageviews, daily revenue, top product pageviews, top products sold, daily number of new orders/ confirmed orders/ deliveries/ returned orders and cancelled orders etc. You can also perform advance sales analysis by exporting customers information, order reports, product sales volumn reports and more.

SHOPLINE supports advertising tracking tools and code installations of major ad platforms which helps you to understand and get full control over the effectiveness and conversion of the ads. This includes Google Shopping Ads, Google Dynamic Search Ads, Google Dynamic Remarketing Ads, Facebook Dynamic Product Ads, and more. Setting up is super easy - just copy the code and paste it to the backend under "Tracker settings" session.

SHOPLINE platform supports bulk products upload, membership transfer, domain relocation and other critical migration tools and services so you can easily transfer your existing website to SHOPLINE. Click the "Contact Us" bubble at the lower right hand corner in our website or backend to discuss further details with our merchant success team. You can also schedule an appointment with our consultants to learn more about the differences between e-commerce platforms.

For merchants with special requests, SHOPLINE team will reach out to you to assess the feasibility and quotation of the application. We strongly recommend you to schedule an appointment with our consultant so we can have a deeper understanding of your situation and offer the best solution for you.

Developing new features and optimisation of the system are always the ultimate missions of SHOPLINE. In the past year, we have launched loads of new features, including integration with SHOPLINE Payments, Apple Pay ( for Hong Kong ), WhatsApp Business API, JD logistics, order fulfillment features, to name a few. Whenever new features come out, merchants will get notifications through the backend of our store.

SHOPLINE values the importance of social business. With Facebook Business Extension, merchants can integrates with Facebook business manager, Facebook page, Ad account, Facebook pixel, Instagram business account, and products together to complete your social commerce and eCommerce cycle.

The SHOPLINE All-in-one OMO solution integrates CRM services for online and offline stores, complemented by tools such as OMO membership system, a broadcasting centre, social media chatbots and Shoplytics. This combination simplifies and expedites the integration of online and offline store members for your brand, enhancing the customer shopping experience and facilitating seamless data collection, promotion and remarketing efforts. It also enables you to analyse data and optimise marketing funnels.

The SHOPLINE All-in-one OMO solution includes all the functions required for setting up a store in social e-commerce, as well as POS retail features. It also includes an RFIM CRM automated analysis model, a broadcasting centre and an 24-Hour AI response & real-time advisory service. The advanced version of the Shoplytics is also included. For a detailed overview of the solution's features, please refer to the functionalities of the OMO comprehensive e-commerce plan.