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FAQ Support

Got other questions with your online shop? Contact SHOPLINE Team!
Let us know how we can help, and we will bring you the best solutions.

SHOPLINE 新手問答

Payment / Logistics

What payment and logistics service does SHOPLINE support? What types of payment and delivery options can I provide to customers?

SHOPLINE offers customers various local payment options including Apple Pay, PayPal, Stripe and Bank Transfer etc. Payment options vary depending on the plan used. Please refer to our pricing page for more details.

SHOPLINE intergrates with SF Express delivery service, which is one of the most commonly used delivery services in Hong Kong. In addition, merchants can also add or remove delivery method in the admin panel. Note that Premium plan users can enjoy SF Plus service at a special discounted rate. Please refer to our pricing page for more details.

Yes, you can add or remove the available payments and delivery options in the backend, as well as setting the delivery fee, delivery costs calculation.

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Online customer service
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