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FAQ Support

Got other questions with your online shop? Contact SHOPLINE Team!
Let us know how we can help, and we will bring you the best solutions.

SHOPLINE 新手問答

Payment and Logistics

What payment and logistics service does SHOPLINE support? What types of payment and delivery options can I provide to customers?

SHOPLINE offers customers various local payment options including SHOPLINE Payments, credit card, Apple Pay, PayMe for Business, PayPal, FPS, Octopus,and bank transfer etc. Payment options vary depending on the plan used. Please refer to our pricing page for more details.

SHOPLINE offers SF Express delivery, a popular choice among Hong Kong residents. Merchants can also personalise their delivery methods by configuring settings in the backend. Further details can be found in our pricing plans.

SHOPLINE also provides custom fields as the default logistics or payment methods we offer may not necessarily be what you need the most.You can add or remove the available payments and delivery options in the admin panel, as well as setting the delivery fee, delivery costs calculation.

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Online customer service
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